LAZY LIZARD TRAVEL LLC, TERMS AND CONDITIONS, RELEASE OF LIABILITY, ASSUMPTION OF RISK AND BINDING ARBITRATION AGREEMENT

These terms and conditions apply to the Tour, the itinerary for the Tour and payment for the Tour.

1. TRAVEL DOCUMENTS: You agree to review your itinerary and other travel documents for accuracy and to inform us promptly of any issues. The names on your airline tickets and visa documents must match your government-issued ID.

2. TRAVEL AND EVACUATION INSURANCE: We strongly recommend that you purchase trip cancellation insurance. In the event that you must cancel your participation in a Tour, trip cancellation insurance may be the only source of reimbursement. Trip cancellation insurance is available from multiple sources for comprehensive coverage of such expenses in conjunction with cancellation due to illness or accident, and damaged or lost luggage. We will send you an application upon receipt of your reservation. In addition, medical evacuation coverage may be required as a condition of

3. CANCELLATIONS: Cancellations for all or any part of the Tour will not be effective until received in writing in the offices of  Lazy Lizard Travel LLC. Payment and cancelation terms will be provided to payer(s) before confirming your trip.  Deposit and final payments are non-refundable. In addition, any applicable airline cancellation or optional excursion cancellation fees may apply.

Your decision not to participate on the Tour due to State Department or Centers for Disease Control advisories or warnings, fear of travel, or for any other reason will be deemed a cancellation. If a flight or other delay for any reason prevents you from joining the Tour on the Tour start date, you will be considered a no-show.  No refunds will be available, but you may join the Tour late if you wish and if feasible to do so.

4. NOT INCLUDED: Taxes; passport, visas and associated fees; personal expenses such as laundry, telephone calls and Internet access; accident/sickness, trip cancellation, and baggage insurance; gratuities to ship and hotel personnel; optional sightseeing excursions; baggage charges on aircraft; local departure air/airport tax(es); airfare and associated local taxes, airport facility and security taxes and federal inspection fees not listed as included in the travel Tour; transfers and baggage handling to/from airport/hotel/ship on day(s) of arrival and/or departure; any overnight on land due to flight schedule(s); meals, alcoholic or other beverages and all other services not specifically mentioned as included in the travel Tour.

5. AIRFARE: Airfare is subject to change and availability and, depending on the fare basis, likely is nonrefundable. Commercial airline tickets must be paid in full at the time of ticketing. Airline cancellation charges are set forth on the invoice. Your airline ticket constitutes a contract between you and the airline, even if purchased through Lazy Lizard Travel LLC.

6. BAGGAGE: Luggage allowance policies are set by the airlines and may change without notice. Baggage is at owner’s risk throughout the trip.  Airlines, buses, vans and other modes of transportation may all have weight and size restrictions on luggage.  It is your responsibility to comply with all baggage restrictions

7. PRICE INCREASES: Prices may be increased because destination countries occasionally increase their VAT or other taxes. In addition, some suppliers impose energy surcharges or other price increases.  Prices are also subject to increase due to currency fluctuations.  Any such increases will be applied to your total due at the time of final payment.  However, post final payment surcharges can be made only because of increased governmental taxes.

8. CREDIT CARD MERCHANT: Our role is to facilitate the sale, collect funds on your behalf, and remit those funds to the Suppliers. If the Suppliers do not provide the services, your only recourse would be against the Suppliers, and you agree not to initiate a chargeback against us.

9. PASSPORTS, VISAS, AND OTHER ENTRY REQUIREMENTS: International travel requires a passport valid for 6 months beyond your intended return travel In many cases, you will also need to have multiple consecutive blank visa pages within your passport (the number varies depending on the destination(s)). Many destinations also require that visas be obtained prior to travel.  If one parent or guardian plans to bring a minor child without the other parent or parents, some countries and airlines have strict documentation and permission requirements. Birth certificates may be required for children under 18. Some nations require proof of vaccinations for all travelers. Please speak with us if you are unsure about the visa requirements for your travel destination.  You are solely responsible for complying with passport, visa, and other foreign entry requirements and vaccinations.

10. RESPONSIBILITY AND ASSUMPTION OF RISK: Lazy Lizard Travel LLC, its employees, shareholders, subsidiaries, affiliates, officers, directors, successors, and assigns (collectively “Lazy Lizard Travel LLC”), does not own or operate any entity which is used to or does provide goods or services for your Tour including, for example, lodging facilities, airline, vessel, or other transportation companies, safari or guide services, local ground or safari operators, providers or organizers of optional excursions, food service or entertainment providers, etc. All such persons and entities are independent contractors. As a result, Lazy Lizard Travel LLC is not liable for any negligent or willful act, failure to act, financial failure or other defaults of any such person, entity, supplier or any other third party.

Many of the activities which you may undertake involve risk of injury or death.  These include but are not limited to safari game drives or walks, horseback riding or riding on any kind of animal, scuba diving, zip lining, snorkeling, paddle boarding, surfing, swimming, kayaking, sailing, rafting, whitewater rafting, hiking, bicycling, canyoning/canyoneering, fishing, cruising, camping, helicopter tours, 4×4 Jeep/ATV/quad biking tours, mokoro or canoe rides, hot air ballooning, jetboating, rock climbing, etc.

In addition and without limitation, Lazy Lizard Travel LLC is not responsible for any injury, financial or other loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services whether resulting from, but not limited to, acts of God or force majeure, acts or orders of government, acts of war or civil unrest, insurrection or revolt, bites from or attacks by wild or domestic animals, insects or pests, supplier defaults or insolvency, dissatisfaction with the quality of the service(s) rendered, sanitation problems, food poisoning, strikes or other labor activities, criminal or terrorist activities of any kind or the threat thereof, sickness, the lack of availability of or access to medical attention or the quality thereof, difficulty in evacuation in case of a medical or other emergency, illness, epidemics or the threat thereof including, but not limited to, exposure to COVID-19 by means of transmission, or for any other cause beyond the direct control of Lazy Lizard Travel LLC, overbooking or downgrading of accommodations, mechanical or other failure of airplanes, helicopters, vessels or other means of transportation, or for any failure of any transportation mechanism to arrive or depart timely or safely.  Further, I release Lazy Lizard Travel LLC from its own negligence and assume all risk thereof.

For useful information regarding your destination, we strongly recommend reviewing the destination-specific information at www.travel.state.gov, and the Centers for Disease Control at www.cdc.gov/travel.

If due to weather, flight schedules or other uncontrollable factors, you are required to spend an additional night(s), you will be responsible for your own hotel, transfers and meal costs. The right is reserved to decline to accept as a Tour participant, or remove from a Tour, without refund, any person Lazy Lizard Travel LLC judges to be incapable of meeting the rigors and requirements of participating in the activities, who is abusive to other Tour participants, leaders or third parties, or who Lazy Lizard Travel LLC determines to detract from the enjoyment of the Tour by others. Specific room assignments are within the sole discretion of the lodge or hotel.

11. CANCELLATIONS AND POSTPONEMENTS BY LAZY LIZARD TRAVEL LLC: Lazy Lizard Travel LLC reserves the right to change the itinerary, the lodges or hotels utilized or any Tour features at any time and for any reason, with or without notice, and Lazy Lizard Travel LLC shall not be liable for any loss of any kind as a result of any such changes.  Lazy Lizard Travel LLC may cancel or postpone a Tour (or an option) for any reason whatsoever.  Seasonal changes (for example, from low to high season) may result in higher prices.  In any event, for cancellations (or postponements) based upon acts of God or force majeure, acts or orders of government, epidemics or the threat thereof, terrorism or the threat thereof, strikes or labor disturbances, demonstrations, riots or civil unrest, criminal activity, supplier default or insolvency, or other similar circumstances, its sole obligation is to issue credits in the full amount of moneys paid to Lazy Lizard Travel LLC, but only to the extent its suppliers are crediting Lazy Lizard Travel LLC with those monies paid by Lazy Lizard Travel LLC to them.  Under no circumstances is Lazy Lizard Travel LLC obligated to refund the cost of any purchased travel insurance. Lazy Lizard Travel LLC is not required to cancel any Tour for any reason including without limitation, United States Department of State, Centers for Disease Control, World Health Organization or other Warnings or Advisories of any kind. Lazy Lizard Travel LLC is not responsible for fees assessed by air carriers resulting from operational and/or itinerary changes, even if Lazy Lizard Travel LLC makes the flight arrangements or cancels the Tour. Lazy Lizard Travel LLC reserves the right to substitute lodges, hotels, vessels or attractions for those listed in the tour description if same is required by circumstances beyond its control or for the convenience or well-being of clients.

12. OTHER TAXES AND FEES: Some governments charge departure taxes and/or These fees are the responsibility of each passenger traveling to the designated country and are not included unless stated.

13. FORCE MAJEURE: Lazy Lizard Travel LLC assumes no responsibility for any personal injury, property damage, financial or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by reason of any matter beyond our control including but not limited to a delay or cancellation of a flight that causes you to miss all or any portion of the Tour, acts of God, acts or orders of government, epidemics, war, terrorist acts, riots, disaster, weather events, or

14. PHOTO RELEASE: You consent to our use of pictures or video of you in our marketing materials without

15. PHYSICAL ACCESSIBILITY: All Tours require physical independence and mobility. Any physical or mental condition that may require special medical attention or physical assistance (for example, the need for a wheelchair) must be reported in writing when you make your reservation. Participants must be able to embark or disembark vans or motor coaches alone or with minimal assistance from your traveling companion and climb stairs and step over raised thresholds without assistance. Participants requiring assistance must travel with a companion who will be responsible for handling equipment. Please understand that the Americans with Disabilities Act does not apply outside the United States.

16. MEDICAL PROXY: If you are unable to authorize your own medical attention and treatment, you authorize Lazy Lizard Travel LLC or its suppliers of services such as a lodge or local ground handler to authorize medical attention and treatment on your behalf. You agree to hold harmless and release Lazy Lizard Travel LLC from any liability for medical attention arranged or not arranged on your behalf. Lazy Lizard Travel LLC assumes no liability regarding provision of medical care or evacuation services.

17. CALIFORNIA SELLER OF TRAVEL ACT DISCLAIMER: California has established a Travel Consumer Restitution Fund under the California Seller of Travel law.  This Fund is designed to protect consumers from unscrupulous practices by sellers of travel.  This law does not cover non-California residents, and even in the case of California residents, it does not cover any foreign travel where the foreign “providers of transportation or travel services” are not in compliance with the Seller of Travel law (compliance being defined as a Seller of Travel in California and a participant in the Travel Consumer Restitution Fund).  Thus, none of Lazy Lizard Travel LLC’s trips qualify, and  clients would not be eligible to make any claim from the Fund in the unlikely event of default by Lazy Lizard Travel LLC or any of our foreign suppliers. 

18. Changes in this Agreement may be made only in writing, signed by an officer of Lazy Lizard Travel LLC.

19. BINDING ARBITRATION: Any dispute concerning, relating or referring to this Agreement, the brochure or any other literature concerning the Tour, or the Tour itself, shall be resolved exclusively by binding arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. Sections 1-16, according to the Comprehensive Arbitration Rules & Procedures of the Judicial Arbitration and Mediation Services, Inc. (JAMS). Such proceedings will be governed by substantive (but not procedural) law and will take place in Pender County, North Carolina. The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable. Please understand that by agreeing to these terms and conditions, the participant and Lazy Lizard Travel LLC are waiving the right to a trial by jury. Any arbitration commenced against Lazy Lizard Travel LLC must be on behalf of only the signatory to this Agreement and his or her immediate family members who travelled with signatory, such as a spouse or child.  Under no circumstances can participant be part of a class or other joint action.

20. ADDITIONAL RELEASES. Some lodges, local safari operators, airlines and other suppliers might require you to sign their own releases as a condition of your utilizing their services.  Upon request, we would be happy to request a copy of those releases from those suppliers.

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